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Comparison by Company

2011 Survey (CAHPS 4.0H)
  • How People Rated Their Health Plan
  • How People Rated Their Health Care
  • How People Rated Their Hersonal Doctor
  • How People Rated Their Specialist
  • Getting Needed Care
  • Getting Care Quickly
  • Handling of Claims Quickly and Correctly
  • Health Plan Customer Service
  • How Well Doctors Communicate
  • Shared Decision Making
  • Plan Information on Costs

 

HMO
Aetna Health, Inc. (Austin) (PDF)
Aetna Health, Inc. (Dallas/Fort Worth) (PDF)
Aetna Health, Inc. (El Paso) (PDF)
Aetna Health, Inc. (Houston) (PDF)
Aetna Health, Inc. (San Antonio/Corpus Christi) (PDF)
CIGNA HealthCare of Texas, Inc. (North Texas) (PDF)
CIGNA HealthCare of Texas, Inc. (South Texas) (PDF)
Community First Health Plans (San Antonio) (PDF)
FIRSTCARE (Abilene) (PDF)
FIRSTCARE (Amarillo) (PDF)
FIRSTCARE (Lubbock) (PDF)
FIRSTCARE (Waco) (PDF)
HMO Blue Texas (Dallas/Fort Worth) (PDF)
HMO Blue Texas (East/West/South Texas) (PDF)
HMO Blue Texas (Houston) (PDF)
Humana Health Plan of Texas (Austin) (PDF)
Humana Health Plan of Texas (Houston) (PDF)
Humana Health Plan of Texas (South Texas) (PDF)
Scott and White Health Plan (Central Texas) (PDF)
United Healthcare Benefits of Texas, Inc. (Austin/Dallas/Houston/San Antonio) (PDF)

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