The mission of the Office of Public Insurance Counsel (OPIC) is to represent the interests of consumers in insurance matters. This means advocating fairness and stability in insurance rates and coverage; promoting public understanding of insurance matters; working to make the overall insurance market more responsive to consumers; and, striving to ensure consumers receive the services they have purchased.

The Office of Public Insurance Counsel is dedicated to serving the consumers of Texas in an efficient, effective, and fair manner. Each staff member must adhere to the highest ethical standards in every aspect of the operation of the office. This includes thorough analysis of information; fairness and sensitivity in working with consumers and insurers; and fairness and diligence in carrying out the mission of the office.

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